Frequently Asked Questions
Find answers about booking an appointment with Skin Solutions Dermatology, using Healow, and understanding medical appointment costs and insurance.
Scheduling surgery or a cosmetic treatment?
Surgical procedures, including Mohs surgery, and all cosmetic appointments must be scheduled by phone. For Botox, fillers, lasers, facials, microneedling, or surgical appointments, please call 615-771-7546.
How to Book a Dermatology Appointment Online
Book your medical dermatology appointment through Healow in three steps:
Choose your location and provider.
Select Book Online, then choose your preferred Skin Solutions Dermatology clinic and provider.Select your patient status and visit reason.
Answer “Have you visited this dermatology specialist before?” and choose the reason for your appointment.Choose an available appointment time.
Select your preferred date and time, complete the booking steps, and watch for a confirmation email from our practice.
Need help booking or cannot find a suitable time? Call 615-771-7546.
Booking Your Appointment Online
Can I choose my clinic location and provider?
What if I cannot find an appointment online?
Call 615-771-7546 if you do not see a suitable appointment time or need help scheduling. Our team can assist you with booking.
Can I book a cosmetic appointment or surgery through Healow?
No. Cosmetic appointments and surgical procedures, including Mohs surgery, cannot be scheduled online. Please call 615-771-7546 to schedule these services.
How will I know my online appointment is confirmed?
Watch for a confirmation email from Skin Solutions Dermatology after completing your booking. If you have questions about your appointment status, call 615-771-7546.
Preparing for Your Appointment
What should I bring to my appointment?
Please bring your photo ID and current insurance card if applicable.
Before your visit, complete your check-in using the link we texted you. If you did not receive a text, please call 615-771-7546 to let our team know.
How can I check my coverage for laboratory testing?
Contact your insurance company to verify coverage and network status for any outside laboratory used for your testing. Laboratory coverage can differ from coverage for your dermatology provider.
Medical Appointment Costs and Insurance
How much does a dermatology appointment cost?
Your cost depends on the services provided, your insurance benefits, and whether your provider is in-network. Procedures and outside laboratory or pathology testing may involve additional charges.
Do you offer self-pay appointments?
Yes. Skin Solutions Dermatology offers self-pay office visit rates. Call 615-771-7546 for pricing information before scheduling. Outside laboratory or pathology testing may involve separate charges.
How do I check my insurance coverage?
Contact your insurance company to confirm your provider’s network status, benefits, and any referral requirements before your appointment.
Important Appointment and Billing Information
Online booking: Healow is available for medical appointment scheduling here. Surgical procedures and cosmetic appointments must be scheduled by phone. If you need help confirming your appointment, call 615-771-7546.
Insurance and costs: Booking an appointment does not guarantee insurance coverage. Your final patient responsibility depends on your insurance benefits, provider network status, and the services provided.
Outside testing: Laboratory and pathology services may involve additional charges. Outside providers determine their own fees and bill separately from Skin Solutions Dermatology.
Review our Financial Policy for payment responsibilities, cancellation terms, and laboratory policies.
Ready to Schedule Your Visit?
Book your dermatology appointment online, or call our team for scheduling assistance.